Privacy Policy

Last updated: December 23, 2025

At Hotel Ganpati Inn ("we", "us", "our"), accessible at https://hotelganpatiinn.com/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including room bookings and payments processed via Razorpay.

1. Information We Collect

• Personal details: name, email address, phone number, address.
• Booking details: check-in/check-out dates, room preferences, number of guests.
• Payment details: processed securely by Razorpay; we do not store full card/UPI data.
• Technical data: IP address, device/browser information, cookies.

2. How We Use Your Information

• To process and manage bookings and payments.
• To communicate booking confirmations, invoices, and support updates.
• To improve our services, website experience, and security.
• To comply with legal and taxation requirements.

3. Payments

We use Razorpay as our payment gateway. Your payment information is handled by Razorpay in accordance with their security standards (PCI-DSS). We only receive limited payment status details (e.g., transaction ID, status) to confirm your booking.

4. Data Sharing

We do not sell your data. We may share data with trusted service providers (e.g., payment processors, email/SMS providers) strictly to fulfill your booking and communication needs, and where legally required.

5. Data Retention

Booking and invoice records may be retained as required by law. You may request deletion of your account data where applicable.

6. Your Rights

• Access, correct, or delete your personal data (subject to legal obligations).
• Opt out of non-essential communications.

7. Cookies

We use cookies to improve functionality and analytics. You can control cookies via your browser settings.

8. Contact Us

For privacy queries, contact us at: hotelganpatinn@gmail.com or call +918540944326.